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How to Draft a SaaS Master Services Agreement Under Texas Law for AI-Powered Customer Support Tools (2026)

A Texas-governed SaaS Master Services Agreement (MSA) for AI customer-support tools should cover at least 12 core issues—data rights, security, uptime, and AI risk allocation among them. Because these platforms process personal data and business confidential information at scale, small drafting gaps can create outsized liability. This article explains a 2026-ready Texas-law drafting framework, including […]

How to Draft an Enforceable AI Vendor Contract in California: Key Clauses for Data Use, Model Training, and Indemnity

AI & Technology Law / Jack Gilbert

An enforceable California AI vendor contract typically needs 10–15 core clauses covering data rights, model training limits, security, IP, compliance, auditability, and indemnity. Because AI systems can reuse customer data in ways traditional SaaS tools do not, “standard” templates often leave major gaps. This article flags the contract terms California counsel should negotiate for data

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