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How to Comply With the EU AI Act When Deploying a U.S.-Developed AI Chatbot for Customer Support in Germany

The EU AI Act can apply to a U.S.-developed customer-support chatbot the moment it is deployed for users in Germany, and non-compliance can trigger administrative fines up to €35 million or 7% of global annual turnover. Germany-based deployment also layers on GDPR, consumer law, and works council obligations. This article explains how to classify the […]

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