Subscription Management

Covers the legal rules and contract terms governing subscription services, including automatic renewals, free trials, billing and price changes, cancellations, refunds, and required consumer disclosures. It also addresses compliance issues for subscription businesses such as marketing claims, recordkeeping, chargebacks, and dispute resolution.

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The Top 5 ‘Free Trial’ Subscription Traps — and How to Cancel Legally

The Top 5 ‘Free Trial’ Subscription Traps — and How to Cancel Legally

Free trial subscription traps cost U.S. consumers over $1.3 billion a year, often through hard-to-cancel auto-renewals. You can usually cancel by the stated deadline, revoke authorization with your bank, and dispute unauthorized or deceptive charges. This article explains five common traps and the lawful steps to cancel, document, and seek refunds. You sign up for […]
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