Consumer Rights & Advocacy

Articles in this category cover the laws that protect consumers in everyday purchases and services, including unfair or deceptive practices, defective products, billing and credit issues, warranties, privacy, and debt collection. You’ll also find guidance on filing complaints, working with regulators, pursuing refunds or damages, and using negotiation, mediation, or lawsuits to enforce your rights.

6 posts
The ‘First Sale’ Doctrine – Why You Can Resell Books but Maybe Not Software

The ‘First Sale’ Doctrine – Why You Can Resell Books but Maybe Not Software

The First Sale Doctrine lets you resell, lend, or donate a lawfully purchased physical copy without the copyright owner’s permission. It often doesn’t apply to software because many copies are distributed under license terms that restrict transfer. This article explains how first sale works for books and media, why software is different, and the main […]
Read More
Three New States Just Passed Sweeping Privacy Laws — Are Your Favorite Apps Complying?

Three New States Just Passed Sweeping Privacy Laws — Are Your Favorite Apps Complying?

Three new states passed sweeping consumer privacy laws in 2024, expanding opt-out, access, deletion, and correction rights for residents. App and platform compliance varies, and businesses may need updated notices, data practices, and vendor contracts to meet state requirements. This article explains what the new laws require, how to spot noncompliance, and what users can […]
Read More
How to Get a Free Copy of Your Police Report in Every State

How to Get a Free Copy of Your Police Report in Every State

You can request a free copy of your police report in all 50 states, but eligibility and methods vary by agency and record type. Most departments offer online, mail, or in-person requests, and fees may be waived for victims, involved parties, or certain reports. This article explains state-by-state options, requirements, and links to request portals. […]
Read More
Why Genetic Testing Companies Can Legally Share Your DNA — and How to Stop Them

Why Genetic Testing Companies Can Legally Share Your DNA — and How to Stop Them

Genetic testing companies can legally share your DNA data because most U.S. privacy laws allow it with your consent in their terms and privacy policies. This consent often permits sharing with research partners, advertisers, and sometimes law enforcement under specific requests. This article explains what “consent” really covers, key legal limits, and practical steps to […]
Read More
If a Company Sells Your Data, These Are the New Disclosure Rules

If a Company Sells Your Data, These Are the New Disclosure Rules

New data sale disclosure rules require companies to clearly disclose when they sell personal data and how consumers can opt out. These notices must be easy to find and explain what data is sold and to whom. This article covers the new disclosure requirements, your consumer rights, and steps to take if your data is […]
Read More
California’s New CCPA Amendments Let You Do This in 30 Seconds

California’s New CCPA Amendments Let You Do This in 30 Seconds

California’s latest CCPA amendments make it possible to honor certain consumer privacy requests—like opting out of the sale/sharing of personal information—in as little as 30 seconds when your compliance workflow is set up. The changes refine key definitions and consent rules and increase expectations for how quickly businesses process and document requests. This article explains […]
Read More
Scroll to Top