Spencer Freeman – Fire-Loss Attorney – Pierce County, WA
“When your house burns down, there’s a bunch of stuff that needs to happen. When the house needs to be made secure, right. If it’s a total burn-down versus if it’s just partially burnt, that’s going to change what needs to be done to secure the property. So that nobody gets hurt on it, once the fire is out. There’s also going to be the need for water mitigation because the fire department will have been there. It’s going to spray everything down.
So if the structure is not a complete loss, now you’ve got to do things such as take property that’s in there out, get it dried, get it cleaned, maybe, if it’s cleanable, and get the internal aspects of the house dried out. So, the insurance companies have vendors that do this, there’re vendors out there that do this. The insurance company may bring somebody on-site and give that person as an option. But it’s almost like…a wink-wink nudge-nudge, ‘we want you to use this vendor’. You need to be really careful about using those vendors, because, although they’re going to work for you, you’re going to sign some sort of authorization for them to do that work for you, they’re now going to be in direct communication with the insurance company about what they’re authorized to spend, what they’re authorized to do.
So, in a sense, those vendors are going to start assisting setting the value of the case, and you don’t even know it. The value of your claim. And that vendor wants to continue to be brought out to insurance losses.”
Ray Hrdlicka – Host – Attorneys.Media
“By that insurance company…so it’s going to do…deflate the amount of work he’s doing, the value…”
Spencer Freeman – Fire-Loss Attorney – Pierce County, WA
“You’ve got to question. Is that vendor keeping the homeowner’s interest at the forefront or the insurance company’s interest at the forefront?”